Information regarding product delivery delays due to the Kumamoto Earthquake

Our deepest sympathies go out to everyone affected by the recent Kumamoto earthquakes.

Due to the earthquake, some areas are experiencing suspension of parcel delivery and collection, as well as significant delays in delivery. For more details, please check the websites of the shipping companies below.

Yamato Transport
Sagawa Express

*Please check the latest information as each shipping company's website will be updated periodically.
*If you have any questions regarding delivery, please contact the respective shipping companies directly.

We apologize for any inconvenience this may cause and appreciate your understanding as deliveries may take longer than usual.

July 29, 2026

この度の熊本地震により被害を受けられた皆様に心よりお見舞い申し上げます。

地震の影響により、一部地域においてお荷物の配達・集荷の停止、またお届けの大幅な遅れが発生しております。詳しくは下記配送会社のホームページをご確認ください。

ヤマト運輸
佐川急便

※各配送会社のホームページは定期的に更新されますので最新情報をご確認ください。
※配送に関してご不明な点がございましたら、各配送会社に直接お問い合わせください。

ご迷惑をおかけいたしますが、通常よりお届けまでにお時間がかかる場合がございますので、ご理解いただきますようお願いいたします。

2026 年 7 月 29 日

 

Payment Method

Credit card

We accept the following card brands. There is no administrative fee for credit card payments.

American Express JCB Mastercard Visa

Convenience store payment

Payment can be made at Lawson, Family Mart, Ministop, Daily, and Seico Mart. The handling fee for convenience store payments is a flat rate of 330 yen (tax included). Please make your payment at one of the convenience stores selected on the payment method input screen within 3 days from the day after the order date.

*If you selected convenience store payment (KOMOJU), KOMOJU will send you an email with the payment number. If you have set up your email reception settings, please turn off the filter for "@komoju.com" and set it up so that you can receive emails from no-reply@komoju.com.

About product delivery

postage

Standard shipping: 990 yen / Okinawa only 2,200 yen
Nekopos (post-in): 440 yen