Regarding baggage delays due to increased volume

Due to the sudden increase in volume, there are currently delays in delivery of packages nationwide.
We sincerely apologize for any inconvenience caused to our customers.

For the latest delivery status, please check the information provided by each shipping company.

Sagawa Express
Yamato Transport

*The websites of each shipping company are updated regularly, so please check for the latest information.
*If you have any questions regarding delivery, please contact the shipping company directly.

Please understand that delivery will take longer than usual.

Payment Method

Credit card

We accept the following card brands. There is no administrative fee for credit card payments.

American Express JCB Mastercard Visa

Convenience store payment

Payment can be made at Lawson, Family Mart, Ministop, Daily, and Seico Mart. The handling fee for convenience store payments is a flat rate of 330 yen (tax included). Please make your payment at one of the convenience stores selected on the payment method input screen within 3 days from the day after the order date.

*If you selected convenience store payment (KOMOJU), KOMOJU will send you an email with the payment number. If you have set up your email reception settings, please turn off the filter for "@komoju.com" and set it up so that you can receive emails from no-reply@komoju.com.

About product delivery

postage

Standard shipping: 990 yen / Okinawa only 2,200 yen
Nekopos (post-in): 440 yen