Apology for the delayed shipment of "Super Glowing Ikky Monkey Torch"

To customers who ordered the "Super Glowing Ikky Monkey Torch"
Thank you for always using the "Ikimonogakari OFFICIAL STORE."

Regarding the "Super Glowing Ikky Monkey Torch," due to multiple defects found in the product at the tour venues, the manufacturer is re-inspecting the product, which is causing a delay from the original shipping schedule.

We deeply apologize for this announcement while you are eagerly awaiting the arrival of your product.

Orders including the "Super Glowing Ikky Monkey Torch" will be shipped sequentially as soon as the products are received after the inspection is completed.

We sincerely apologize for the inconvenience this may cause and appreciate your patience.

If you experience any issues while using the product, please contact the dedicated support desk directly.

＜Dedicated Support Desk＞
Fab Communications Service Center
TEL : 03-6427-6303 (10:00 - 17:00, excluding holidays and company closures)


Thank you for your understanding.

Payment Method

Credit card

We accept the following card brands. There is no administrative fee for credit card payments.

American Express JCB Mastercard Visa

Convenience store payment

Payment can be made at Lawson, Family Mart, Ministop, Daily, and Seico Mart. The handling fee for convenience store payments is a flat rate of 330 yen (tax included). Please make your payment at one of the convenience stores selected on the payment method input screen within 3 days from the day after the order date.

*If you selected convenience store payment (KOMOJU), KOMOJU will send you an email with the payment number. If you have set up your email reception settings, please turn off the filter for "@komoju.com" and set it up so that you can receive emails from no-reply@komoju.com.

About product delivery

postage

Standard shipping: 990 yen / Okinawa only 2,200 yen
Nekopos (post-in): 440 yen