Operator <br>This website is managed and operated by MOAI Co., Ltd. (hereinafter referred to as "our company") in accordance with the following personal information handling (privacy policy).
Purpose of Use <br>The purpose of use of the personal information of customers that we obtain is to carry out operations related to our mail order business, such as confirming and inquiring about orders and product shipments, sending e-mail newsletters, and replying to inquiries. In addition, if any act that infringes on the interests of artists, customers, or related companies is recognized or is suspected to be recognized, the personal information may be used for necessary investigations, etc. Customers can stop receiving e-mail newsletters if they deem it unnecessary.
Restrictions on Use <br>We will not handle personal information for any purpose other than achieving the above-mentioned [Purpose of Use] without the customer's consent. However, exceptions are made under Article 16 of the Personal Information Protection Act (cases based on laws and regulations, cases for the protection of life or property, etc.).
Ensuring accuracy <br>We will do our best to ensure the accuracy of your personal information.
Safety management measures <br>In order to prevent the leakage, loss or damage of your personal information and to manage it safely, we will select a management officer and manage the information in accordance with various laws, regulations and norms, including the Act on the Protection of Personal Information.
Supervision of employees and contractors <br>We will select a management officer to supervise our employees and contractors in accordance with Article 21 (supervision of employees) and Article 22 (supervision of contractors) of the Act on the Protection of Personal Information. In addition, with regard to contractors, we will pay attention to the protection of personal information and select appropriate contractors, such as those that have obtained the Privacy Mark.
Restrictions on provision to third parties <br>We will comply with the above-mentioned items and will not disclose the personal information registered by customers to any third party, except in any of the following cases.
- When we have the customer's consent.
・When it is necessary to disclose personal information to cooperating companies, affiliated companies, and outsourced companies that have entered into a confidentiality agreement with us in order to carry out the collection purpose that has been clearly stated to the customer.
(For example, entrusting the delivery of our products or product documents to a contractor, making inquiries to credit card companies when making payments, etc.)
・When it is appropriate for our affiliated companies or agents to respond to your inquiry.
・When disclosing statistical data or other data in a form that does not allow the identification of individual customers (e.g., the number of people requesting information).
・When disclosure is required by law, etc.
- When the information is necessary for the protection of a person's life, body or property and it is difficult to obtain the consent of the individual.
- When the information is particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the consent of the individual.
- When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of those duties.
Regarding inquiries, corrections, deletions, and suspension of use <br>Please contact us regarding inquiries, corrections, deletions, and suspension of use of your personal information if there are any errors or other issues. In order to prevent your personal information from being leaked to a third party, if we are able to confirm that the request is made by you, we will disclose, correct, delete, or suspend the use of your personal information within a reasonable period of time.
Handling of personal information of minors <br>This site takes the utmost care in ensuring the safety of minors. We ask that minors register their personal information only with the consent of their guardian. We may contact customers who appear to be minors in a separate written form to confirm this.
Compliance with relevant laws and regulations and other standards We will comply with laws and regulations and other standards that apply to the personal information registered by customers.
Changes to the Privacy Policy <br>We may revise our privacy policy in order to achieve the protection of your personal information, or in response to changes in social conditions, or changes to Japanese laws and other regulations. In such cases, we will notify you on this website.
Consultation Desk <br>If you have any questions regarding our privacy policy or your own personal information, please contact us at info@store.ikimonogakari.com.