Summer vacation notice

Due to the summer holidays, we will be closed from Saturday, August 9th, 2025 to Thursday, August 14th, 2025, and will not be able to ship products or respond to inquiries related to mail order sales.

■ Shipping Information
Orders for which payment has been confirmed by Tuesday, August 5th will be shipped by Friday, August 8th.
For payments confirmed after Wednesday, August 6th, items will be shipped starting from Monday, August 18th, so delivery will take longer than usual.
*If the item is a pre-order or the shipping date is already set, it will be shipped according to the instructions on the website.
*The date of payment is not the date of confirmation of payment. It takes several days from the date of payment to the date of confirmation of payment, so please make payment with plenty of time.

■Information about responding to inquiriesIf you contact us by email during the holiday period, we will respond to you in order starting from Monday, August 18th, so it will take longer than usual.
In addition, depending on the circumstances of your inquiry, it may take up to seven business days (excluding Saturdays, Sundays, and holidays) for us to reply. Thank you for your understanding in advance.

Payment Method

Credit card

We accept the following card brands. There is no administrative fee for credit card payments.

American Express JCB Mastercard Visa

Convenience store payment

Payment can be made at Lawson, Family Mart, Ministop, Daily, and Seico Mart. The handling fee for convenience store payments is a flat rate of 330 yen (tax included). Please make your payment at one of the convenience stores selected on the payment method input screen within 3 days from the day after the order date.

*If you selected convenience store payment (KOMOJU), KOMOJU will send you an email with the payment number. If you have set up your email reception settings, please turn off the filter for "@komoju.com" and set it up so that you can receive emails from no-reply@komoju.com.

About product delivery

postage

Standard shipping: 930 yen Nekopos (post-in): 440 yen